Refunds, cancellations, and billing disputes

RAAS does not currently accept payment or sell subscriptions through raas.llc. There are therefore no current purchases made through this website to cancel or refund.

Before any RAAS product begins accepting payment, its checkout or order process will state the price, billing cadence, renewal terms, delivery method, cancellation process, refund eligibility, and contact method applicable to that purchase.

Product-specific terms presented clearly before purchase will override this general page for that purchase.

When RAAS products do accept payment, the following will apply:

• Billing questions go to hello@raas.llc
• Identify the product and the transaction (for example, the date, amount, and the email address used) without sending full card details
• RAAS will never ask you to send a full card number or security code by email
• Approved refunds will be returned to the original payment method
• Bank or card-issuer posting time may vary after a refund is issued

If you believe a charge is incorrect, contact RAAS first so the issue can be reviewed and, where appropriate, corrected. RAAS will respond to billing disputes in good faith and within a reasonable time.

Nothing in this policy limits rights that you have under applicable consumer-protection law and that cannot be waived.

Billing and refund questions: hello@raas.llc.